A waiter should see less, not more
Giving every role the same screen with buttons greyed out is lazy. Floor staff get a floor app; the kitchen gets tickets; the owner gets the numbers.
SwadSathi is made by ConnectGo Infoware in Ahmedabad, Gujarat. It exists because the restaurant software we kept seeing was either a foreign product that did not understand a KOT, or a cash-register app pretending to be a management system.
Four opinions shaped every screen in this product. They are worth stating because plenty of software disagrees with them.
Giving every role the same screen with buttons greyed out is lazy. Floor staff get a floor app; the kitchen gets tickets; the owner gets the numbers.
An order taken at 23:50 and settled at 00:20 is the second day's money. Getting that wrong is how a system's totals stop matching the cash drawer.
Dish numbers, favourites and large type exist because a waiter with a tray in one hand does not have time to admire an animation.
A dish can carry English, Hindi and Gujarati names on one record. The kitchen reads what the kitchen reads; the guest reads what the guest reads.
Full-service dining with a floor team, a kitchen line and a billing counter.
Smaller menus, faster turnover, counter-heavy service and QR ordering.
High-volume thali and family service where covers matter more than table numbers.
No dining room — parcel, pick-up and delivery channels with a kitchen display at the centre.
Support is in Gujarati, Hindi and English, from the same team that builds the product. During your first month we check in rather than wait to be called.
ConnectGo Infoware, Ahmedabad, Gujarat, India. We build and support business software for Indian operators — SwadSathi is our restaurant product.
Thirty minutes, your own menu, no commitment. If it is not right for your restaurant we will say so.